Elements and Performance Criteria
- Source potential networks
- Current and required future enterprise distribution networks are identified
- Potential agents, capable of servicing current or potential operations, are identified
- Initial contact is undertaken with potential service providers
- Information is sourced from potential service agents regarding their capacity, capability and viability to meet identified operations
- Establish potential service provider's profile
- Distributor's contact details, scope of operation(s) and cost and service standards are evaluated and documented
- An assessment of the service provider's technostructures and infrastructures is undertaken, including the compatibility of the system(s) to own operations
- Service provider's current credit ratings are established in accordance with enterprise procedures
- Security procedures for potential service providers are established in accordance with workplace requirements
- Contract service providers
- Terms of operation and performance standards are negotiated with selected service providers
- Contracts are completed with selected service provider(s) within scope of authority
- The performance of service providers is monitored against identified targets within the contract
- Variances to contracts are renegotiated in accordance with statutory requirements and changes within the international and local trading environments
- Contracts and ancillary documentation are stored in accordance with enterprise and regulatory requirements